We are working around the clock to support you. Due to high demand, we're experiencing delayed delivery of product and low stock on many cough, cold and pain relief items. We're working hard to make more inventory available.

During this time, we will limit quantities to make product more accessible to all members. 

Welcome to the VNSNY CHOICE Total (HMO D-SNP) Over-the-Counter Benefit 

Here is how to shop for your Over the Counter (OTC) items:

  • Have your Member ID card ready
  • Click on product category and find your item
  • Click on "add to shopping cart" button to select item.
  • When you are finished, click on "checkout now" button
  • Don’t see your item? Additional items may be available. Call Member Services.
  • You may also purchase approved OTC items at your local store/pharmacy, up to the balance of your monthly benefit and submit to VNSNY CHOICE for reimbursement

*Sales tax will be charged to all purchases.

Questions? Call Member Services for help:

7 days a week, 8 am – 8 pm
1-866-783-1444 (TTY: 711)

VNSNY CHOICE Health Plans complies with Federal civil rights laws. VNSNY CHOICE does not exclude people or treat them differently because of race, religion, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-783-1444 (TTY: 711).

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