Welcome to the VNSNY CHOICE Medicare Over The Counter Benefit.

Here is how to shop for your Over the Counter (OTC) items:

  • Have your Member ID card ready
  • Click on product category and find your item
  • Click on "add to shopping cart" button to select item.
  • When you are finished, click on "checkout now" button
  • Don’t see your item? Additional items may be available. Call Member Services.
  • You may also purchase approved OTC items at your local store/pharmacy up to the balance of your monthly benefit and submit to VNSNY CHOICE for reimbursement

Questions? Call Member Services for help:

Monday through Friday, 8:00 a.m. to 8 p.m. E.S.T.
1-866-783-1444 (TTY/TDD 711)