Welcome to your over-the-counter store
Have your member number and birth date handy so you can sign in and start buying the products you need to stay healthy and well.
Explore your options
Browse the product categories shown on the left side of the screen. You may also search for the product you're looking for using the search box.
Wide selection of products
You'll find a variety of products here to help you stay well, shipped free to your door.
We're here to help
Contact customer support with any questions you may have.
Welcome Aurora CompleteCare Members!
We are working around the
clock to support you. Due to high demand, we're experiencing delayed delivery
of product and low stock on many cough, cold and pain relief items. We're working hard to
make more inventory available.
During this time, we will
limit quantities to make product more accessible to all members.
All active Aurora CompleteCare (HMO D-SNP) members will receive $135 per month to purchase approved Over the Counter (OTC) drugs.
Unused balances will carry over to the next month, as long as you remain an Aurora CompleteCare member. Carry-over balances must be used by 12/31/2020.
You may only place one order per month – please plan ahead to be sure to get the most out of your monthly $135.
It’s a good idea before buying any OTC product to check with your doctor or pharmacist first if you have any existing medical conditions. Some OTC medications could cause serious side effects or interact with your prescription medication. You should also speak to your pharmacist or doctor if you are unclear on how to use a product.
To order by phone, call DrugSource, Inc. at 1-877-319-9667 (TTY: 1-800-526-0844) from 8:30 am - 10:00 pm CST Monday through Friday.
Independent Care Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, gender identity, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-777-4376 (TTY: 1-800-947-3529). LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-777-4376 (TTY: 1-800-947-3529).